GENERAL TERMS & CONDITIONS FOR THE WEBSITE
Joao Carraro PHOTOGRAPHY / Still Liquid
Effective from the 20th September 2020. Welcome to Still Liquid. This website is operated and owned by Joao Carraro Photography trading as Still Liquid (ABN 29 150 088 516), New South Wales 2099 Australia. From this point on Joao Carraro Photography’ will be referred to as (Joao Carraro, Still Liquid, ‘we’, ‘us’ or ‘our’) and provides the content on this website subject to the following Terms of Use.
ACCEPTANCE OF TERMS
Your access to the website is conditional upon your acceptance and compliance with these Terms of Use. BY USING THIS WEBSITE YOU AGREE TO ACCEPT THESE WEBSITE TERMS OF USE. Your use of the website includes but is not limited to viewing content, participating in commenting on the blogs and entering competitions, ordering and purchasing goods, subscribing to the newsletter and email order inquiries. If you do not or cannot agree with the Terms of Use please do not access or use the website.
COPYRIGHT
All content on this website including but not limited to images, text, graphics and logos are owned by Joao Carraro, unless expressly indicated otherwise. The content is protected by Australian and international copyright laws. Once content is published, you must not use, copy, modify, reproduce, publish, redistribute, upload to a third party or transmit the content without the prior written approval of Joao Carraro, except in accordance with the below.
Strictly on the condition that you keep all content intact and in the same form as presented on this website (including without limitation all copyright) you may, using an industry standard web browser, download and view the content for your personal, non-commercial use only.
You must not use the website in any manner or for any purpose which is unlawful or in any manner which violates any right of Joao Carraro or an affiliate, or which is prohibited by these Terms of Use. You must not use any part of the material on the site to establish, maintain or provide, or assist in establishing, maintaining or providing your own publications, business, internet site or other means of distribution.
LINKS
The website and or blog may contain hyperlinks and other pointers to internet websites operated by third parties. These linked websites are not under the control of Joao Carraro, and we are not responsible for the contents of any linked website or any hyperlink contained in a linked website. We provide these hyperlinks to you as a convenience only, and the inclusion of such links does not imply any endorsement of the linked website by the above mentioned or its affiliates. By following a link to any such website you do so entirely at your own risk.
GENERAL INFORMATION
Joao Carraro does not endorse, support, sanction, encourage, verify, or agree with the comments, opinions, or statements posted on the blogs comments section of the website. The material on this website is provided as general information only. It is not intended as advice and must not be relied upon as such.
PROFESSIONAL PRINTING
Each unique image is carefully reproduced by Australia’s most respected professional photographic printing lab Five Magic. We do not attempt to print our own images, as this is well left to the professionals and demonstrated in the exceptional quality of reproductions produced by their state of the art printing equipment and attention to detail.
EASY TO ORDER
The website shop is designed to accept orders from Australian and overseas customers.
- Prices include GST.
- Please allow 10-14 workingdays for print orders to arrive.
Please note: All Still Liquid orders will be delivered as a print only and do not include mounting or framing.
MOUNTING & FRAMING
The price of your print does not include mounting or framing. We suggest you have your print professionally framed in your local area ASAP (as soon as possible) upon delivery. We understand how exciting it is to receive your new print and suggest you avoid handling it with your bare hands. We suggest wearing clean white cotton gloves and HANDLE WITH CARE.
SPECIAL ORDERS
Our standard print shop orders begin at 60cm and go up to 152cm (1.5 meter) on the longest side. If you can’t find what you’re looking for in the shop you’ll be pleased to know we welcome special orders Imagine any size; large, extra large, super sized or a full wall – we get excited by your imagination and will do our best to make it a reality – POA (price on application).
INTERNATIONAL ORDERS
All prints are available to international customers.
TERMS OF SERVICE
The prints, specifications, availability and terms of offers and competitions may change without notice.
PRIVACY POLICY
Our aim is to comply with the privacy policy of the new requirements under the European Union (EU) data protection law called the General Data Protection Regulation (GDPR), which goes into effect on May 25, 2018.
SOCIAL MEDIA
SHARING
The images we share on my social media accounts are to communicate the essence of the Joao Carraro Photography / Still Liquid brands, and we encourage everyone to share them directly from these platforms, in context, with friends, repost (conditions apply). It goes without saying – that a full live tag photo credit be placed in the original post comment @stillliquid when you are sharing my image. But…
CONDITIONS
But, yes there is a but – this is not an invitation to use and abuse – these images are not for you to use for free to promote your business/brand/company/product/interest/cause (BBCPIC). Once you mention your BBCPIC in the caption, or use a BBCPIC #hashtag – this is referred to as promoting your BBCPIC, and is by my definition, a commercial use and will incur usage charges.
REQUEST
If you are interested in one or more Still Liquid images in a commercial way (as mentioned above), please send an email simply stating the image request and your intended usage. We will then advise in return as to its availability and the usage rates applicable for that image and intended use.
CONTACT
If you wish to make contact in regard to the Terms and Conditions of this website; either visit the website page contact or email joao@stillliquid.com
CONTACT FORM
TERMS & CONDITIONS PRINT SHOP
Joao Carraro PHOTOGRAPHY / Still Liquid
Welcome to Still Liquid. This website is owned and operated by Joao Carraro Photography trading as Still Liquid (ABN 29 150 088 516), New South Whales 2099 Australia Telephone + 612 403 275 180 or email joao@stillliquid.com. When you choose to purchase our product you are subject to the following terms and conditions. We advise you to please read these conditions carefully prior to purchase, as once items have been bought, you are agreeing to abide with these.
PRIVACY
Personal Details – Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Still Liquid.
SECURITY
Still Liquid does not collect or record any credit card details you may provide when purchasing products from our website. Your credit card details are processed by PayPal.
PRICING
All pricing is in Australian Dollars (AUD) and includes 10% GST (unless stated for overseas deliveries). Still Liquid reserves the right to change pricing at our discretion and without notice.
PAYMENTS
We accept all major credit cards via PayPal.
PRODUCTION TIME FRAME
We are a custom made to order business. That means, you buy it – we go make it. Please allow 10-14 working days for delivery of prints Australia and worldwide.
POSTAGE: We use Australia Post Standard or Express with a tracking number.
DUTIES AND TAXES
Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Your package will not be released from customs until these payments are made. Still Liquid is unable to advise how much these duties will cost, please ensure you aware of the cost of these fees before you make your purchase.
RETURN & EXCHANGES (within Australia only)
Still Liquid would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchases, so we ensure all items are professionally photographed and all items are listed correctly online with their size and dimensions. So if for any reason an item is not what you expected, email joao@StillLiquid.com or call + 61 2 0403 275 180.
Please note, there are no returns, exchanges or change of mind with artwork that has been made to order. We have made that artwork as per your spec.
We use one of the country’s most professional printing companies and take ridiculous care and attention to each order. Each order is treated individually and dealt with as such – please contact us if you are not entirely happy with your order.
CONTACT FORM
RETURNS ON SALE ITEMS
We have a NO RETURN ON SALE ITEM policy.
FAULTY ITEMS & DAMAGES
Still Liquid products are hand produced using the highest quality products. Any slight markings or variations are intentional. All items are thoroughly checked before sending and packaged with care. In the unlikely event that you receive an item that is faulty or damaged please contact us and we will organise a replacement for you.
Please Note: Faulty and damaged items are subject to the same conditions as returns and exchanges. If you receive a package which is visually damaged or opened insist that this is noted with the carrier before signing for your order. You will be required to follow the same steps as with Returns.
CONTACT FORM
CARE & MAINTENANCE
We recommend not hanging your item in direct sunlight. Each of our artworks has its own hanging method. Please read the instructions provided carefully. We also recommend using acid free tape if you are framing the print yourself to avoid yellowing the print.